Frequently Asked Questions

Open Roads Motors stands out by offering both luxury vehicles and premium real estate under one roof. Our personalized approach, extensive inventory, competitive pricing, and comprehensive after-sales services set us apart. We pride ourselves on building long-term relationships with our clients and providing tailored solutions to meet their specific needs.

Yes, we partner with several leading financial institutions to offer competitive financing solutions for both our vehicles and properties. Our finance team can help you explore options including conventional loans, leasing programs, balloon payment structures, and more. We tailor financing packages to suit your budget and preferences.

Our main showroom is located in Nairobi, but we serve clients throughout Kenya, including major cities like Mombasa, Kisumu, Nakuru, and Eldoret. We can arrange vehicle deliveries nationwide, and our real estate portfolio spans multiple regions across the country. International clients are also welcome, and we can assist with import/export documentation.

All our new vehicles come with manufacturer warranties ranging from 3-7 years depending on the make and model. We also offer extended warranty options for additional peace of mind. For pre-owned vehicles, we provide a comprehensive 1-year/20,000 km warranty covering major mechanical components. Our properties come with structural warranties and we work with developers who adhere to the highest construction standards.

We specialize in premium and luxury vehicles across multiple categories including SUVs, sedans, trucks, sports cars, and exclusive limited editions. Our inventory features top brands such as Mercedes-Benz, BMW, Audi, Land Rover, Toyota's high-end models, and more. We cater to both new and pre-owned vehicle markets, ensuring all pre-owned vehicles meet our rigorous quality standards.

Absolutely! We offer competitive trade-in values for your current vehicle. Our evaluation process is transparent and takes into account the vehicle's make, model, year, condition, mileage, service history, and current market conditions. The trade-in value can be applied to your new purchase, reducing your overall cost.

Our import process is hassle-free for clients. We handle all aspects from source selection (Japan, UK, Dubai, etc.), auction bidding, quality verification, shipping arrangements, customs clearance, KRA registrations, and final delivery. The typical timeline is 45-90 days depending on the source country. We provide regular updates including photos and documentation throughout the process.

Yes, we encourage test drives to ensure you're completely satisfied with your vehicle choice. Simply book an appointment through our website, by phone, or in person at our showroom. We require a valid driver's license and may ask for additional identification for high-value vehicles. We also offer extended test drives (up to 24 hours) for serious buyers.

Our real estate portfolio includes luxury residential properties (apartments, townhouses, villas), commercial spaces (office buildings, retail units), and premium land for development. We focus on prime locations in major Kenyan cities, with properties ranging from ready-to-move-in units to off-plan investments and custom build options.

Yes, we offer comprehensive property management services for investors and homeowners who require assistance. Our services include tenant sourcing and vetting, rent collection, maintenance coordination, regular property inspections, financial reporting, and legal compliance. We can tailor our management packages to suit your specific needs.

We offer flexible payment plans, especially for off-plan properties. Typical structures include a 10-20% booking deposit, followed by installments during the construction phase, and a final payment upon completion. For ready properties, we can arrange mortgage financing through our banking partners with favorable terms. Each property may have slightly different payment terms depending on the developer.

Yes, foreigners can purchase certain types of properties in Kenya. Our legal team can guide you through the process in compliance with Kenyan law. Foreigners can own apartments and commercial buildings on leasehold title, while land ownership has some restrictions. We provide comprehensive support including legal advice, tax guidance, and necessary documentation to ensure a smooth transaction.